Warranty
NB! USA customers, for warranty issues, please contact VortexOptics directly at vortexoptics.com
All Vortex optics are covered with unlimited, unconditional lifetime VIP warranty.
VIP stands for a Very Important Promise to you, our customer. We will repair or replace your Vortex product in the event it becomes damaged or defectivу at no charge to you. If we cannot repair your product, we will replace it with a product in perfect working order of equal or better physical condition.
Unlimited Lifetime Warranty
Fully transferable
No warranty card to fill out
No receipt needed to hang on to
If you ever have a problem, no matter the cause, we promise to take care of you!
NOTE! The VIP Warranty does not cover loss, theft, deliberate damage or cosmetic damage that does not hinder the performance of the product.
Please contact us via e-mail describing your problem and we will be back to you with further instructions.
Get in touch
Email us and we will answer within 15 minutes